Privacy Policy for Aussie Auto Accessories
Aussie Auto Accessories is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identifiable Information (PII): This may include your name, email address, postal address, phone number, and payment information when you make a purchase, create an account, or contact us.
- Order Information: Details regarding the products and services you purchase, including vehicle parts and accessories, car care products, automotive tools, custom vehicle modification products, and fitment services.
- Usage Data: Information on how you access and use our online platform, such as IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
- Communication Data: Records of your communications with us, including emails, chat messages, and phone calls.
- Vehicle Information: Details about your vehicle (make, model, year) when you provide it for custom modifications or to ensure product compatibility.
- Location Information: If you use our click & collect service, we may collect location data to help you find our nearest store.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To process and fulfill your orders for products and services.
- To provide and maintain our services, including online retail and click & collect options.
- To manage your account and provide customer support.
- To improve and personalize your experience on our site.
- To communicate with you about your orders, services, and promotional offers.
- To conduct analytics and research to understand how our services are used and to improve them.
- To ensure the security of our website and prevent fraud.
- To comply with legal obligations and resolve disputes.
- For wholesale distribution management with workshops.
3. Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate personal data.
- The right to request deletion of your personal data.
- The right to object to the processing of your personal data.
- The right to request restriction of processing of your personal data.
- The right to data portability.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Aussie Auto Accessories
125 Flinders Street, Melbourne, VIC, 3000, Australia